Case Study 01

Location: Berlin, Germany
Challenge: A holistic wellness studio offering sound baths and energy healing saw strong initial bookings but little repeat engagement beyond the first visit.
Solution: We introduced a ritual-based client flow that transformed first-time appointments into an unfolding journey:

• A customized “post-session integration guide” with journaling prompts and ceremony ideas

• Monthly email love notes aligned with lunar phases to gently re-engage clients

• A sacred membership tier with surprise mailings and VIP invites to solstice gatherings
  

  Outcome: Client retention increased by 78% over 90 days. Practitioners reported deeper emotional rapport and higher-quality referrals from returning clients.