Case Study 01: Increased Client Commitment Post-Consultation

Location: Brooklyn, New York
Challenge: A boutique interior designer was experiencing frequent drop-off after the initial consultation. Proposals were beautifully designed, yet few clients moved forward.
Solution: We implemented a structured onboarding system that included:

• A professionally branded digital welcome kit outlining next steps, design process, and investment tiers

• Timely, automated email follow-ups that maintained a warm, personal tone

• A pre-contract “Vision Alignment” session to deepen emotional buy-in

Outcome: Conversion from consultation to signed project rose by 62%. Prospective clients reported increased clarity, excitement, and trust in the design process.